Category: Retail
Stuart Oliver and Paolo Garcia
Retail Strategy Team
Five shifts from Shopify DotDev 2026 in Toronto: agentic commerce, Shopify POS, B2B and Collective, and the lesson from Shopify AI agent River.
Stuart Oliver
Managing Director
What conversion rate optimisation really involves, why it's a behaviour problem not a traffic problem, and when you need it.
Anthony Wood
Lead Consultant
Conversational journeys are the future of commerce. Organisations that build their own agentic experiences will reduce friction, improve clarity and deliver support that feels immediate and personalised.
Stuart Oliver
Managing Director
We unpack what makes an app truly valuable in a unified commerce strategy - and why success depends on strategy, parity and purpose, not just presence.
Restive
Delivery Team
Legacy retailers are paying the price for disconnected systems and manual processes. Discover how unified commerce unlocks efficiency, resilience and growth - and why evolving now is critical to staying competitive.
Restive
Research & Experience Design Team
Go beyond omnichannel. Discover how to assess your current state, connect teams and systems, and build a truly unified customer experience.