Expert insights
Our expert insights bring together the latest thinking in research, design and technology. Explore practical advice, industry trends and perspectives from our team as we help businesses connect with customers in smarter, more meaningful ways.
Serar Serar
Head of Product & Delivery
The hidden cost slowing AI delivery is how long it takes to trust a change is safe to ship. Here is what evaluation debt looks like and how teams build evaluation into infrastructure.
Serar Serar
Head of Product & Delivery
Feature roadmaps assume the technical ground stays still. For AI products the model keeps improving underneath you, so your roadmap needs a capability layer as well as a feature layer.
Gimyong
Lead Software Engineer
A working agentic development workflow that turns Jira tickets into reviewed pull requests, using Cursor agents for the boilerplate while a human approves every plan.
Serar Serar
Head of Product & Delivery
AI productivity metrics measure throughput, so they keep rising even when decision quality on hard cases is sliding. Here is what to track instead.
Serar Serar
Head of Product & Delivery
Why the build vs buy AI decision is usually framed wrong, and the three ownership questions to ask before approving an internal build.
Stuart Oliver and Paolo Garcia
Retail Strategy Team
Five shifts from Shopify DotDev 2026 in Toronto: agentic commerce, Shopify POS, B2B and Collective, and the lesson from Shopify AI agent River.
Syafiq Sarif
Lead Engineering Consultant
A senior engineer's guide to working with AI coding assistants: setting guardrails, writing tests first, and catching the pitfalls in review.
Serar Serar
Head of Product & Delivery
Serar, Head of Product and Delivery at Restive, shares five insights from YOW! Tech Leaders Summit 2026 on AI, engineering judgment, team constraints, and where value gets made or lost.